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Hello from RamCares

Email them - it will take a while to get your deposit back... (like a month or two)
 
El Duderino said:
But I paid corporate Stellantis?

Anyone have the email for Ram handy?
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800-763-2142 is the Insider+ hotline. It's basically just Insider+ refund line now. Don't even think it takes long to get the refund now. I am keeping mine mostly cause I want to force them to do SOMETHING for it once they do launch the Truck finally.
 
Hey I see some of you here that are on one of the the other Rev sites. I didn't know about this one.
 
jasaero said:
800-763-2142 is the Insider+ hotline. It's basically just Insider+ refund line now. Don't even think it takes long to get the refund now. I am keeping mine mostly cause I want to force them to do SOMETHING for it once they do launch the Truck finally.
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Thanks for posting the phone #. I called and spoke to Danielle after waiting only about 90 seconds on hold. She was very nice and processed my refund in about 3 minutes after asking for an address to mail the check to.

It was fun while it last, but with the latest delay, I am out.
 
El Duderino said:
Thanks for posting the phone #. I called and spoke to Danielle after waiting only about 90 seconds on hold. She was very nice and processed my refund in about 3 minutes after asking for an address to mail the check to.

It was fun while it last, but with the latest delay, I am out.
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We are going to miss you dude!
 
El Duderino said:
Thanks for posting the phone #. I called and spoke to Danielle after waiting only about 90 seconds on hold. She was very nice and processed my refund in about 3 minutes after asking for an address to mail the check to.

It was fun while it last, but with the latest delay, I am out.
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Can't say that I blame you. At this point those of us holding onto ours likely get almost nothing out of doing so and may not even get our trucks any earlier than others if the efforts to sorta ghost launch this tech continue as seems to be what is happening with the Jeep Wagoneer that didn't get nearly the final delay since I think some that got in on the early orders for that were expecting late September or october anyhow. Now it's just late October or November from what they are hearing.

I am only keeping mine out of interest in holding their feet to the fire. Like this latest news/leak of a delay should have come to Insiders by now even if it wasn't ahead of the media. I do want the tech promoted even if at this point I have zero interest in RAM/Stellantis getting lots of praise for the tech...haha.
 
RamCares said:
Hello Everyone,

Please allow us to introduce ourselves. RamCares is part of the Customer Care Team that represents the Ram Trucks brand, as well as other Stellantis North America brands. We work closely with our dealerships and internal partners to support our customers’ needs. Our role on this forum is to proactively monitor conversations and offer an additional level of personal assistance whenever concerns arise.
You can reach us at any time through private message, or by tagging our team in a public post. This thread is intended only for our introduction, so we kindly ask that you share any questions or concerns within the appropriate topic-specific threads.

We look forward to meeting all of you and being a helpful resource within the community!

Sincerely,
RamCares
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Thanks @RamCares for being part of the community. If you have the opportunity to inform the marketing team to let the website management group that they should update the website (https://www.ramtrucks.com/electric/1500-rev.html) to modify the projected availability. It will lend credibility to the RAM brand, show transparency and accuracy and improve the image of your department especially amongst early adopters that are your best advocates (like several who reside in this forum).
I imagine interest in this vehicle will increase as EV sales are rebounding now in the US
 
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